Privacy Policy

Cypress Coast Care LLC ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and share your personal information and your rights related to that information.

1. What Personal Information We Collect

We may collect the following types of information when you visit our website, fill out forms, or communicate with us:

Name, address, phone number, and email address
Health-related information for care services
Payment and billing information
Communication preferences, including SMS opt-in status
IP address and device/browser information (if collected via the website)

2. How We Use Your Information

We use your personal information to:

Provide and manage home care services
Communicate with you regarding appointments, services, and updates
Send service alerts, reminders, and other operational messages (including via SMS)
Fulfill legal, regulatory, or insurance requirements

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Internal staff and contracted service providers for care delivery
Regulatory or government bodies as required by law
Technology providers that help deliver communication services (under strict privacy controls)

SMS consent is not shared with third parties or affiliates.

4. Your Rights

You may:

Request access to or correction of your data
Withdraw consent for marketing communications
Opt out of SMS by texting STOP to any message

5. How to Contact Us

For privacy-related concerns or requests, contact us at:
📧 info@cypresscoastcare.com
📞 252-320-9119
📍 120 Cypress Commons Way, Chocowinity, NC, 27817

View this Privacy Policy online at: [Insert Live Privacy Policy URL]

6. SMS Terms of Service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Cypress Coast Care LLC. These may include:

Appointment reminders
Service updates
Marketing and promotional messages (if applicable)

Message Details:

Message frequency: Varies per service
Message and data rates may apply
SMS consent is not shared with third parties.
To opt out: Text STOP at any time
For help: Text HELP or visit [https://www.CypressCoastCare.com]

Last updated 9/3/2025