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Privacy Policy

Cypress Coast Care LLC ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and share your personal information and your rights related to that information.

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1. What Personal Information We Collect

We may collect the following types of information when you visit our website, fill out forms, or communicate with us:

  • Name, address, phone number, and email address

  • Health-related information for care services

  • Payment and billing information

  • Communication preferences, including SMS opt-in status

  • IP address and device/browser information (if collected via the website)

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2. How We Use Your Information

We use your personal information to:

  • Provide and manage home care services

  • Communicate with you regarding appointments, services, and updates

  • Send service alerts, reminders, and other operational messages (including via SMS)

  • Fulfill legal, regulatory, or insurance requirements

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3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Internal staff and contracted service providers for care delivery

  • Regulatory or government bodies as required by law

  • Technology providers that help deliver communication services (under strict privacy controls)

SMS consent is not shared with third parties or affiliates.

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4. Your Rights

You may:

  • Request access to or correction of your data

  • Withdraw consent for marketing communications

  • Opt out of SMS by texting STOP to any message

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5. How to Contact Us

For privacy-related concerns or requests, contact us at:
📧 info@cypresscoastcare.com
📞 252-320-9119
📍 120 Cypress Commons Way, Chocowinity, NC, 27817

View this Privacy Policy online at: [Insert Live Privacy Policy URL]

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6. SMS Terms of Service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Cypress Coast Care LLC. These may include:

  • Appointment reminders

  • Service updates

  • Marketing and promotional messages (if applicable)

Message Details:

  • Message frequency: Varies per service

  • Message and data rates may apply

  • SMS consent is not shared with third parties.

  • To opt out: Text STOP at any time

  • For help: Text HELP or visit [https://www.CypressCoastCare.com]

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Last updated 9/3/2025

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120 Cypress Commons Way

Chocowinity, NC, 27817

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Cypress Coast Care complies with applicable federal civil rights laws and does not discriminate, exclude, or treat people differently based on race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender identity or expression, or sexual orientation. This policy applies to all aspects of our operations, including the acceptance of clients, delivery of home care services, and employment practices.

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